Reference

obor138 Terms & Conditions for Your Account

The obor138 Terms & Conditions explain how you open, use, secure, and close your account, including wallet records for DANA, OVO, GoPay, and QRIS.

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obor138 obor138 Terms & Conditions for Your Account
POLICY HELP

Get Clear Answers Before Account Changes

Our support path is designed for questions about the Terms & Conditions, not informal interpretations of a transaction or account status. From your account area, send the relevant clause, account step, or wallet reference so we can check the record accurately. We can explain how a phone check, payment match, closure request, or policy update applies where local law permits.

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Account clause questions

Send the section title and your account step through the support path. We can clarify whether phone verification, duplicate accounts, or access conditions apply before you make a change.

Wallet status checks

Include the DANA, OVO, GoPay, or QRIS reference shown in your account record. We use that detail to connect a payment query with the correct Terms & Conditions clause.

Policy change requests

Ask us to explain a revised clause or submit a request about your account terms. We record the request against your account so the response follows the applicable policy.

ACCOUNT SAFEGUARDS

See How We Apply These Terms

We apply the Terms & Conditions through identifiable account steps rather than hidden exceptions. Your account record shows verification status, wallet references, and policy-related requests, while access from a phone or desktop…

Account data handling

We use account details, phone verification results, and transaction references to operate the agreement and investigate disputes. The Terms & Conditions describe why each category may be processed.

Cookie choices

Cookies can remember session settings and help connect your browser visit with the correct account area. Our policy wording explains their purpose and how to raise a cookie-related request.

Login protection

You are responsible for keeping your password and phone access private. If login details are exposed, contact support through the account path so we can record the security concern.

Record retention

Payment references, verification events, and policy requests may remain on the account record for the periods stated in our terms. Retention supports matching, dispute checks, and legal duties.

Mobile browser access

The same Terms & Conditions apply when you move from a mobile browser to desktop. A session may require another phone check if the device or login state changes.

Requesting corrections

If your name, phone detail, or account record needs correction, contact us with the affected account step. We assess the request against verification and policy requirements.

Terms & Conditions Questions Answered

These Terms & Conditions answers address the account questions Indonesian customers most often ask before opening an account. They cover access, payment records, privacy, device changes, and contact routes; the complete wording remains the controlling policy where local law permits.

Open the Terms & Conditions link from the account or footer area before creating an account. The page contains the current rules for access, verification, payment records, privacy, closure, and policy requests.

Yes. Account access depends on local law. You must confirm that use is permitted in your location, and we may restrict access when local rules or an account check require it.

They require payment details to match your account record. For DANA or QRIS queries, keep the reference, amount, and status available so we can check the transaction against the applicable clause.

You can request a phone detail change through the account support path. We may ask for another verification step because the phone number is connected to login access and the agreement record.

The policy explains that cookies can support session continuity and browser settings. If you want clarification or a change request, contact us with the device and browser affected.

A new device may require another login or phone verification step. The same Terms & Conditions continue to apply, and we may pause access while the account record is checked.

Contact support from the account path and identify the clause or record needing correction. Include the relevant wallet reference or verification step so we can assess the request accurately.